Privacy Policy
Vow (“Vow”, “we”, “us”) operates the Vow dating app and meetvow.com. This policy explains what we collect, why, and the choices you have.
What we collect
- Account details: email, password (stored hashed by our authentication provider), date of birth, and city.
- Profile and questionnaire: photos, bio, answers about values, lifestyle and relationship goals, love languages and preferences you choose to share.
- Activity: matches, passes, intentions, messages, reports and blocks, needed to run the service and keep the community respectful.
- First Date Guarantee: date plans, check-in times, code-entry attempts and any optional venue photo. Payments are handled by Stripe; we never see or store your full card number.
- Device data: push notification token, app version and basic diagnostics.
- Waitlist: the email you submit on meetvow.com.
How we use it
- To create your account, build curated matches and calculate your Vow Score.
- To deliver messages and notifications.
- To process guarantee fees, holds, refunds and credits.
- To review reports, enforce our Terms and prevent fraud or abuse.
- To tell waitlist members when Vow launches.
We do not sell your personal information, and we do not use it for third-party advertising.
Who we share it with
Other members see the profile information you choose to show. We use service providers to run Vow: Supabase (database, authentication, storage), Stripe (payments), Google Firebase Cloud Messaging (push notifications) and Resend (email). They process data only on our behalf. We may disclose information if required by law or to protect someone’s rights or life.
Retention
We keep your data while your account is open. When you delete your account we delete or de-identify your profile within 30 days, except records we must keep for legal, payment or dispute purposes.
Your choices
You can edit your profile, turn off notifications, and delete your account in the app. You can ask for a copy of your data or its deletion by emailing privacy@meetvow.com. Depending on where you live you may have additional rights, which we will honor.
Age
Vow is only for adults 18 and older.
Security
We use encryption in transit, access controls and row-level database security. No system is perfect, so please use a unique password.
Changes
We’ll post updates here and notify you in the app for material changes.